About C&M Insurance

Established in 1993, C&M Insurance is a family-run firm of independent insurance brokers in Essex, offering advice on all areas of business and personal co

Our Team of Experts

Our polite and experienced staff are proud to be traditional in the way we work with customers; promising a personal and professional service.

Sunil Shah FCCA Cert CII

Managing Director

Sunil qualified as a Chartered Certified Accountant whilst working in the City for around 6 years with an Investment Bank. Sunil started C&M (formerly Tenaville Insurance in Hornchurch) by himself in 1996 and became the Managing Director building the company to where it stands today at the offices in Gidea Park.

Chan Shah


Chan has been a director at C&M since 2008 providing a guiding hand having had his own business for over 30 years as a Pharmacist (now retired from this profession). Chan has provided much confidence, mentoring and support to both his sons Suraj and Sunil.

Chloe Strange

PA to Sunil Shah & Insurance Technician

Chloe joined C&M Insurance Services on an Apprenticeship Scheme in 2018, initially in an administration role. This was quickly extended to incorporate full Personal Assistant responsibilities supporting the Managing Director and as an Insurance Technician supporting the Account Handlers. Away from the office, Chloe enjoys holidays, socialising and recently, cooking roast dinners!!

Suraj Shah

Operations Director

Suraj started with C&M Insurance in 2002 and can only be described as a right hand to Sunil. Having taken various Insurance exams whilst working for the family firm Suraj quickly mastered the various aspects of commercial and personal insurance. After spending some time visiting and advising clients as well as insurer relations Suraj continues to look after a portfolio of clients whilst concentrating on the operations & systems aspect of the business to ensure everything runs smoothly and according to FCA compliance.

Ayanda Moeti

Senior Commercial Account Executive

Having left college in 2008 Ayanda joined C&M whilst taking a gap year and has not looked back since! There isn’t a role Ayanda has not performed at C&M and is well known by virtually all clients. Ayanda qualified for her Cert CII during 2016 and enjoys looking after all aspects of our commercial insurance as well as being a Team Leader. A big football fan, Ayanda also enjoys socialising and going to music concerts!

Theresa Kilden

Private Clients Account Handler

Theresa Kilden looks after our mid to high value clients on home, car and family fleet insurance. Theresa started her insurance career over 27 years ago in the Lloyds market and then worked for Towergate (formerly Brian Sharp) for 24 years before joining C&M since 2015. Theresa loves family time and fashion!

Elizabeth Bailey

Commercial Account Handler

Lizzie joined C&M insurance Services in October 2018, with over 7 years’ commercial broking experience, as a Commercial Account Handler. Lizzie looks after our Mid-Corporate clients for both their New Business and Renewal requirements. Lizzie is very family orientated, loves to socialise, and is keen on interior decorating.

Brogan Balaam

Commercial Account Handler

Brogan joined us in January 2019, with some 4 years experience in a Commercial Broking environment. Brogan was promoted to the position of Commercial Account Handler looking after our SME clients, in August 2019. Brogan is a big music fan, frequently attending concerts, loves to socialise and travels extensively.

Why C & M?

Business insurance can be complex, but C&M believe in making the process as simple as possible.

We don’t stick to rigid price plans or packages, instead working with leading providers to build you a fully bespoke insurance solution that is designed to give you the right cover at the right time.

In order to do this, our experienced advisers ask all the pertinent questions to get the full picture. Our company directors will also carry out site visits where appropriate.

We will identify any areas of concern in your current cover or operations, and offer honest advice and suggestions.


Get In Touch

Contacting C&M is simple.

Whether you require urgent claims assistance or want to make a general enquiry, you’ll find all the details you need below.

Prefer us to call you back? Leave a message below and we’ll be in touch.